Digital Workplace Market

Analysis from GMI Research finds that the Digital Workplace Market earned revenues of USD 32.8 billion in 2022 and forecast to touch USD 158.7 billion in 2030 will grow at a CAGR of 21.8% from 2023-2030

Digital Workplace Market Overview

The digital workplace enables employees to work collaboratively, agilely, and securely by facilitating access to specialized support mechanisms through digital technology. During the COVID-19 pandemic, the requirement of digital workplace technology for all businesses has been accelerated for enabling employees to work remotely with a high priority for most businesses. Digital employee workspaces solutions help secure, collaborate, and increase the business’s productivity by allowing employees to access critical business applications remotely.

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Major Digital Workplace Market Drivers

The factors driving the global digital workplace market include increasing adoption of the digital platform companies with the surge in digitalization and globalization of businesses across the globe. Digital platforms are increasingly rapid in the world economy and contribute significant market share globally. For instance, as per the United Nations Conference on Trade and Development Report in 2019, digital platform companies market capitalization was estimated at more than USD 7 Trillion in 2017, which is increasing at a rapid pace,

 Growing digital company’s market capitalization with the surge in cloud platform adoption with rising adoption and launching of advanced technologies such as AI, IoT, Blockchain, and cloud computing across the globe have propelled the digital workplace market growth. For instance, in 2020, Tata Consultancy Services (TCS) software venture Digitate launched AI-based into Digital Workspace software to transform end-user workplace experience. This software helps employees and service desk teams for improving productivity and achieving better business outcomes. 

Restraint in the Digital Workplace Market

However, the increasing threat of cyber-attack and lack of training regarding software and solutions among the workforce may hamper the global digital workplace market. Lack of proper training and awareness about the usage of digital workplace technology among the employees may hamper the market growth. In addition to training, employees and organizations have to follow specific policies regarding the personal information on the company’s devices to avoid security and compliance concerns that may hinder the digital workplace market growth. Thus, good training programs need to be implemented by organizations before adopting digital workplace solutions and services for improving the workplace transformation strategy.

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Component – Segment Analysis

Based on the component, services are expected to grow at the fastest rate in the global digital workplace market share in 2020; this is primarily attributed to the rising demand for digital services among the BFSI and government organizations due to the digitalization of all the procedures across the globe. For instance, in 2021, the UK government is seeking to accelerate cloud and digital ID adoption to adopt digital public services to drive digital innovation.

Deployment – Segment Analysis

Based on the deployment, the cloud is projected to capture the largest market share over the forecast period in the global digital workplace market due to the rising adoption of the cloud platforms globally for increasing productivity of the business. Also, the increasing trend towards the adoption of the cloud platform with the surge in the growing digitalization across the globe has propelled cloud segmental growth. For instance, in 2020, Cisco launched the new Cisco Catalyst 8000 Wide Area Networking (WAN) edge platform for delivering secure and automated access to applications. Edge Platform accelerates cloud adoption by providing businesses with flexible options for securing connectivity and visibility to applications across the cloud.

Organization – Segment Analysis

Based on the organization, Small & Medium Enterprises holds the highest market share in 2020 in the global digital workplace market owing to the high usage of small & medium enterprises it provides stability, and effectiveness to the businesses.

End-User – Segment Analysis

Based on the end-user, IT & Telecommunication is expected to capture the largest market share in the global digital workplace market in upcoming years due to the rapid adoption of IT and telecommunication services with government spending and initiatives for the digital economy. For instance, according to International Telecommunication Union (ITU) Report, general-purpose IT & telecommunication technology is expected to generate USD 13 Trillion by 2030 and has the potential to contribute an additional 1.2% growth to annual GDP growth.

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Regional – Segment Analysis:

Based on the region, the North America region is expected to capture a significant market share in the global digital workplace market in 2020 due to the rising adoption of digital workplaces among the growing IT & Telecommunication sector with leading digital platform companies. Also, the rising adoption of digital platform companies across North America due to the growing IT and telecommunication sector at a rapid pace have propelled the digital workplace market growth. For instance, according to the UNCTAD organization report, the United States and China contributed 90% of the market capitalization due to the presence of the world’s 70 most influential digital platforms across the region. 

Top Market Players

Various notable players operating in the market, includes Atos SE, DXC Technology Company, IBM, Wipro Limited, HCL Technologies Limited, Citrix Systems, Inc, NTT Data Corporation, Tata Consultancy Services Limited, Zensar, Cognizant, Fujitsu, Accenture, and among others. 

Key Developments:

• • In 2020, IBM launched a new business unit that uses artificial intelligence (AI) to help human resources to widen the skills gap. The business named IBM Talent & Transformation helps vital AI skills training that helps technical and business professionals in several areas such as HR, legal, marketing, finance, and operations to adopt digital technology.
  • In 2020, Citrix launched a next-generation performance analytics service for desktops and applications. The company combined intelligence with experience to deliver superior system performance and boost employee engagement and productivity.
  • In 2019, DXC Technology, one of the world’s leading end-to-end IT services companies had made a strategic partnership with Microsoft for forming the global Microsoft Azure digital transformation practice to accelerate greater efficiency and agility client migration to the Microsoft Azure public cloud.dscape look like?

Segments covered in the Report:

The global digital workplace market has been segmented on the basis of component, deployment, organization, end-user and key regions. Based on component, the market is segmented into solutions, and services. Based on deployment, the market is segmented into on-premise, and cloud-based. Based on the organization, the global market is divided into small & medium enterprises and large enterprises. Based on end-user the market is segmented into IT & telecommunication, retail & consumer goods, manufacturing, and pharmaceutical & healthcare and BFSI. 

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Market Segmentation

Global Digital Workplace Market by Component

• • Solutions
  • Services

Global Digital Workplace Market by Deployment

• • On-premise
  • Cloud-based

Global Digital Workplace Market by Organization

• • Small & Medium Enterprises
  • Large Enterprises

Global Digital Workplace Market by End-User

• • IT & Telecommunication
  • Retail & Consumer Goods
  • BFSI
  • Manufacturing
  • Pharmaceutical & Healthcare
  • Others

Global Digital Workplace Market by Region

• • North America Digital Workplace Market (Option 1: As a part of the free 25% customization)

    • By Component
    • By Deployment
    • By Organization
    • By End-User
    • US Market All-Up
    • Canada Market All-Up

  • Europe Digital Workplace Market (Option 2: As a part of the free 25% customization)

    • By Component
    • By Deployment
    • By Organization
    • By End-User
    • UK Market All-Up
    • Germany Market All-Up
    • France Market All-Up
    • Spain Market All-Up
    • Rest of Europe Market All-Up

  • Asia-Pacific Digital Workplace Market (Option 3: As a part of the free 25% customization)

    • By Component
    • By Deployment
    • By Organization
    • By End-User
    • China Market All-Up
    • India Market All-Up
    • Japan Market All-Up
    • Rest of APAC Market All-Up

  • RoW Digital Workplace Market (Option 4: As a part of the free 25% customization)

    • By Component
    • By Deployment
    • By Organization
    • By End-User
    • Brazil Market All-Up
    • South Africa Market All-Up
    • Saudi Arabia Market All-Up
    • UAE Market All-Up
    • Rest of world (remaining countries of the LAMEA region) Market All-Up

Major Players Operating in the Digital Workplace (Option 5: As a part of the Free 25% Customization – Profiles of 5 Additional Companies of your Choice)

• • Atos SE
  • DXC Technology Company
  • IBM
  • Wipro Limited
  • HCL Technologies Limited
  • Citrix Systems, Inc.
  • NTT Data Corporation
  • Tata Consultancy Services Limited
  • Zensar
  • Cognizant
  • Fujitsu
  • Accenture