Business Software and Services Market and Analysis Report – Opportunities and Forecast 2024-2031
Business Software and Services Market size reached USD 490.7 billion in 2023 and is estimated to reach USD 1,139.0 billion in 2031 and the market is estimated to grow at a very high CAGR of 11.1% from 2024-2031 fueled by the widespread use of software across companies and organizations in various sectors along with ongoing technological innovations.
Major Market Drivers and Emerging Trends
The global business software and services market size is expanding due to the increasing use of software in organizations across various industries as it provides advantages such as higher profitability and the capability to implement strategic choices that bolster market presence. Additionally, there are substantial opportunities for growth in the global market as demand for software continues to rise in the business sector.
Business software and services refer to a range of applications and tools crafted to handle specific creative and routine business activities. Its core function is to automate processes while supporting corporations and small business owners in their marketing, management, and overall business development. One major advantage is the substantial decrease in inventory and raw material costs which allows companies to improve profit margins. Organizations are increasingly adopting business solutions to streamline their operations by bringing administrative functions together in a single software platform. Components within business software integrate data from different departments with real-time updates which increases data visibility. Companies can choose the software and solutions that best suit their requirements.
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Another key factor propelling market growth is advances in technology and innovation. Many prominent market participants have started to integrate cloud-based platforms into their business services. The technology is affordable and can be utilized by organizations in all sizes including small and medium businesses. Consequently the increasing adoption of cloud-based platforms is driving the need for business software and services. This rising need is presenting valuable opportunities for market expansion in the coming years. Cloud computing solutions are more scalable and affordable than traditional on-premises software. Therefore businesses are increasingly opting for cloud services to access better features without requiring substantial initial investments in infrastructure.
As the trend towards remote work and distributed teams continues, the need for collaboration solutions has surged. Businesses adapting to these remote environments are increasingly seeking software and services that support seamless communication, document sharing, and virtual meetings. Organizations are also looking for comprehensive software solutions which can improve communication across departments and simplify their workflows. Supply Chain Management and Enterprise Resource Planning are several integrated business software suites which are increasingly popular due to their ability to provide a cohesive platform for managing diverse business functions.
Nevertheless, implementing this software and services usually involves a substantial initial financial commitment. It covers expenses for licensing and staff training along with adapting the program to meet particular company requirements. SMEs with limited budgets may encounter challenges in meeting this considerable upfront cost. Security and privacy concerns also arise as business software often handles sensitive information such as customer data and financial records. Companies may hesitate to adopt new software due to concern about privacy breaches and compliance with regulations.
By Software, Finance dominated with the largest market share
The growing need for financial administration systems in the BFSI sector which encompasses planning and reporting has resulted in the widespread adoption of financial software solutions aimed at ensuring risk management compliance and enhancing productivity. As more mobile applications emerge for managing financial data along with other financial functions, this market is projected to expand.
By Service, Support & maintenance segment registered the largest market
The market is led by support & maintenance services driven by the increasing adoption of business management software models which help to identify and resolve product quality issues. The segment is estimated to grow as demand for affordable external maintenance and support increases which offers access to skilled and experienced professionals. Additionally, advancements in smartphone applications are further boosting the interest in these services.
By Deployment, On-premise segment accounted for the largest market size
Based on the deployment, the market can be categorized into on-premise and cloud. While cloud technologies are gaining popularity, the on-premise segment continues to dominate the market in terms of revenue due to the rising demand from companies for enterprise services and software that allow for customization to meet specific client needs. Businesses in emerging economies are also increasingly opting for the in-house deployment model because it offers better data security which has resulted in a growing need for on-premise software in recent years.
Nonetheless, the cloud segment has experienced significant growth in recent years because it allows companies to utilize and pay only for precisely the resources they need which helps decrease energy consumption and enhance efficiency. The global market has seen a rise in cloud services due to the elimination of manual software updates and users can effortlessly access data from distant locations.
By Organization Size, Large enterprises registered the largest revenue share
Large enterprise category leads the market due to the growing adoption of business solutions within these organizations that leverage real-time data processing tools and advanced analytics. Large companies are also increasingly focused on boosting individual departmental productivity which contributes to the segment’s growth and results in the adoption of diverse business software. The rising need for effective networking systems and automation features among organizations is expected to drive the requirement for enterprise software within large companies. However, the small and medium enterprise category is also experiencing rapid growth driven by increased government initiatives such as digital campaigns including social media and search engine marketing.
In Industrial Vertical, BFSI sector accounted for the largest market share
BFSI sector dominates the market driven by the increasing adoption of business software that offers advantages like safe transactions, uninterrupted access to client information systems along with improved customer experience. Furthermore, the growing trend of digitalization in banking or financial institutions to improve user experiences is anticipated to drive the need for business software within the BFSI industry. The IT & telecom category is also anticipated to experience rapid growth driven by the rising need from companies in various industries to reassess strategies and adopt advanced technologies. Increasing government initiatives for the digital transformation among businesses in developing countries is further prompting IT and telecom organizations to create innovative software technologies which is fueling segment growth.
North America dominated the market with the highest market share
Based on regional analysis, North America is projected to see considerable market growth. The growth in this region is driven by the rising need for fast data transmission networks coupled with the significant number of software vendors operating locally. Supply chain management is particularly essential for regional vendors to fulfill diverse business needs. That includes assessing supplier risk, detecting fraud, and providing transparency to consumers. The region is also home to a large number of software engineers and computer scientists that focus on enterprise services and solutions.
The European market represents the second-largest share globally bolstered by substantial investments by major companies in software and services coupled with the widespread implementation of innovative technologies in various sectors. As the region places more focus on cloud-based services and the development of business analytics platforms, the need for this software is anticipated to grow.
Top Market Players
Several major companies within the market include Microsoft Corporation, SAP SE, Oracle, among others.
Key Developments:
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- In 2023, a leading SaaS company Zoho launched Zoho Practice which is a complete solution that enhances the workflows of auditing and accounting companies. It fosters both internal team cooperation and client engagement for various business functions.
- In 2023, Telenor Group and Cisco Systems Inc strengthened their collaboration through the fifth update to their Joint Purpose Agreement focusing on advancing strategic initiatives that will support the markets they operate in.
- In 2023, Cisco Systems introduced new advancements in cloud-managed networking which fulfills its commitment to streamline IT operations for its customers. It offers a unified experience with innovative cloud management solutions for industrial IoT applications and customizable network insights to monitor and protect all operational assets which deliver real business agility.
- In 2019, Deltek, Inc. acquired Florida Pest Control, a pest management business. Through this acquisition, the company planned to build customer density and also to increase its market presence in the North America region.
Segments covered in the Report:
The global business software and services market has been segmented on the basis of deployment, service, end-use and regions. Based on deployment, the market is segmented into cloud, and on-premise. Based on service, the market is segmented into consulting, managed services, and support & maintenance. Based on end-use, the market is segmented into aerospace & defense, BFSI, government, healthcare, and others.
Report Coverage |
Details |
Market Revenues (2023) |
USD 490.7 billion |
Market Base Year |
2023 |
Market Forecast Period |
2024-2031 |
Base Year & Forecast Units |
Revenues (USD Billion) |
Market Segment | By Deployment, By Service, End-Use, By Region |
Regional Coverage | Asia Pacific, Europe, North America, and RoW |
Companies Profiled | Microsoft Corporation, SAP SE, Oracle, among others; a total of 3 companies covered. |
25% Free Customization Available | We will customize this report up to 25% as a free customization to address our client’s specific requirements |
Market Segmentation
Global Business Software and Services Market by Deployment
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- Cloud
- On-premises
Global Business Software and Services Market by Service
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- Consulting
- Managed Services
- Support & maintenance
Global Business Software and Services Market End-Use
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- Aerospace & Defense
- BFSI
- Government
- Healthcare
- Others
Global Business Software and Services Market by Region
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North America Business Software and Services Market (Option 1: As a part of the free 25% customization)
- By Deployment
- By Service
- By End-Use
- US Market All-Up
- Canada Market All-Up
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Europe Business Software and Services Market (Option 2: As a part of the free 25% customization)
- By Deployment
- By Service
- By End-Use
- UK Market All-Up
- Germany Market All-Up
- France Market All-Up
- Spain Market All-Up
- Rest of Europe Market All-Up
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Asia-Pacific Business Software and Services Market (Option 3: As a part of the free 25% customization)
- By Deployment
- By Service
- By End-Use
- China Market All-Up
- India Market All-Up
- Japan Market All-Up
- Rest of APAC Market All-Up
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RoW Business Software and Services Market (Option 4: As a part of the free 25% customization)
- By Deployment
- By Service
- By End-Use
- Brazil Market All-Up
- South Africa Market All-Up
- Saudi Arabia Market All-Up
- UAE Market All-Up
- Rest of world (remaining countries of the LAMEA region) Market All-Up
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Major Players Operating in the Business Software and Services (Option 5: As a part of the Free 25% Customization – Profiles of 5 Additional Companies of your Choice)
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- Microsoft Corporation
- SAP SE
- Oracle
Related Reports
- Published Date: Nov- 2024
- Report Format: Excel/PPT
- Report Code: UP2379-001001
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Business Software and Services Market and Analysis Report – Opportunities and Forecast 2024-2031
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