Customer Success Platforms Market

1. Executive Summary
    1.1. Key Market Insights  

2. Introduction            
    2.1. Study Objectives        
    2.2. Market Definition        
           2.2.1. Market Covered    
           2.2.2. Regional Coverage    
           2.2.3. Study Years & Currency    
    2.3. Market Stakeholders        
    2.4. Key Questions this Study will Answer        
    2.5. GMI Research’s Approach & Methodology  
           2.5.1. Research Data
           2.5.2. Primary Data
           2.5.3. Demand Side and Supply Side Analysis
           2.5.4. Market Size Estimation
           2.5.5. Research Assumptions

3. Global Customer Success Platforms Market- Overview            
    3.1. Introduction         
    3.2. Market Segmentation        
    3.3. Value Chain Analysis        
    3.4. Market Drivers        
    3.5. Market Restraints        
    3.6. Market Trends      

4. Global Customer Success Platforms Market Revenue Forecast till 2030     

5. Global Customer Success Platforms Market by Component Revenue Forecast till 2030            
    5.1. Platforms
    5.2. Services 

6. Global Customer Success Platforms Market by Deployment Mode Revenue Forecast till 2030            
    6.1. Cloud
    6.2. On-Premises 

7. Global Customer Success Platforms Market by Organization Size Revenue Forecast till 2030            
    7.1. Small and Medium-sized enterprises
    7.2. Large enterprises 

8. Global Customer Success Platforms Market by Vertical Revenue Forecast till 2030            
    8.1. Banking, Financial Services and Insurance
    8.2. IT and Telecom
    8.3. Manufacturing
    8.4. Healthcare and Life Science
    8.5. Transportation and Logistics
    8.6. Government and Public sector
    8.7. Energy and Utilities
    8.8. Others 

9. Global Customer Success Platforms Market by Application Revenue Forecast till 2030            
    9.1. Sales and Marketing optimization
    9.2. Risk and Compliance Management
    9.3. Customer Segmentation
    9.4. Customer service
    9.5. Reporting and Analytics
    9.6. Others
                                     10. Global Customer Success Platforms Market by Region Forecast till 2030
    10.1. North America Customer Success Platforms Market Revenue Forecast till 2030 
    (Option 1: As a part of the free 25% customization)
           10.1.1. North America Customer Success Platforms Market by Component
                     10.1.1.1. Platforms
                     10.1.1.2. Services 
           10.1.2. North America Customer Success Platforms Market by Deployment Mode
                     10.1.2.1. Cloud
                     10.1.2.2. On-Premises 
           10.1.3. North America Customer Success Platforms Market by Organization Size
                     10.1.3.1. Small and Medium-sized enterprises
                     10.1.3.2. Large enterprises 
           10.1.4. North America Customer Success Platforms Market by Vertical
                     10.1.4.1. Banking, Financial Services and Insurance
                     10.1.4.2. IT and Telecom
                     10.1.4.3. Manufacturing
                     10.1.4.4. Healthcare and Life Science
                     10.1.4.5. Transportation and Logistics
                     10.1.4.6. Government and Public sector
                     10.1.4.7. Energy and Utilities
                     10.1.4.8. Others 
           10.1.5. North America Customer Success Platforms Market by Application
                     10.1.5.1. Sales and Marketing optimization
                     10.1.5.2. Risk and Compliance Management
                     10.1.5.3. Customer Segmentation
                     10.1.5.4. Customer service
                     10.1.5.5. Reporting and Analytics
                     10.1.5.6. Others
           10.1.6. US Customer Success Platforms Market All-Up
           10.1.7. Canada Customer Success Platforms Market All-Up
    10.2. Europe Customer Success Platforms Market Revenue Forecast till 2030 
    (Option 2: As a part of the free 25% customization)
           10.2.1. Europe Customer Success Platforms Market by Component
                     10.2.1.1. Platforms
                     10.2.1.2. Services 
           10.2.2. Europe Customer Success Platforms Market by Deployment Mode
                     10.2.2.1. Cloud
                     10.2.2.2. On-Premises 
           10.2.3. Europe Customer Success Platforms Market by Organization Size
                     10.2.3.1. Small and Medium-sized enterprises
                     10.2.3.2. Large enterprises 
           10.2.4. Europe Customer Success Platforms Market by Vertical
                     10.2.4.1. Banking, Financial Services and Insurance
                     10.2.4.2. IT and Telecom
                     10.2.4.3. Manufacturing
                     10.2.4.4. Healthcare and Life Science
                     10.2.4.5. Transportation and Logistics
                     10.2.4.6. Government and Public sector
                     10.2.4.7. Energy and Utilities
                     10.2.4.8. Others 
           10.2.5. Europe Customer Success Platforms Market by Application
                     10.2.5.1. Sales and Marketing optimization
                     10.2.5.2. Risk and Compliance Management
                     10.2.5.3. Customer Segmentation
                     10.2.5.4. Customer service
                     10.2.5.5. Reporting and Analytics
                     10.2.5.6. Others
           10.2.6. UK Customer Success Platforms Market All-Up
           10.2.7. Germany Customer Success Platforms Market All-Up
           10.2.8. France Customer Success Platforms Market All-Up
           10.2.9. Spain Customer Success Platforms Market All-Up
           10.2.10. Rest of Europe Customer Success Platforms Market All-Up
    10.3. Asia-Pacific Customer Success Platforms Market Revenue Forecast till 2030 
    (Option 3: As a part of the free 25% customization) 
           10.3.1. Asia-Pacific Customer Success Platforms Market by Component
                     10.3.1.1. Platforms
                     10.3.1.2. Services 
           10.3.2. Asia-Pacific Customer Success Platforms Market by Deployment Mode
                     10.3.2.1. Cloud
                     10.3.2.2. On-Premises 
           10.3.3. Asia-Pacific Customer Success Platforms Market by Organization Size
                     10.3.3.1. Small and Medium-sized enterprises
                     10.3.3.2. Large enterprises 
           10.3.4. Asia-Pacific Customer Success Platforms Market by Vertical
                     10.3.4.1. Banking, Financial Services and Insurance
                     10.3.4.2. IT and Telecom
                     10.3.4.3. Manufacturing
                     10.3.4.4. Healthcare and Life Science
                     10.3.4.5. Transportation and Logistics
                     10.3.4.6. Government and Public sector
                     10.3.4.7. Energy and Utilities
                     10.3.4.8. Others 
           10.3.5. Asia-Pacific Customer Success Platforms Market by Application
                     10.3.5.1. Sales and Marketing optimization
                     10.3.5.2. Risk and Compliance Management
                     10.3.5.3. Customer Segmentation
                     10.3.5.4. Customer service
                     10.3.5.5. Reporting and Analytics
                     10.3.5.6. Others
           10.3.6. China Customer Success Platforms Market All-Up
           10.3.7. India Customer Success Platforms Market All-Up
           10.3.8. Japan Customer Success Platforms Market All-Up
           10.3.9. Rest of APAC Customer Success Platforms Market All-Up
    10.4. RoW Customer Success Platforms Market Revenue Forecast till 2030
    (Option 4: As a part of the free 25% customization)  
           10.4.1. RoW Customer Success Platforms Market by Component
                     10.4.1.1. Platforms
                     10.4.1.2. Services 
           10.4.2. RoW Customer Success Platforms Market by Deployment Mode
                     10.4.2.1. Cloud
                     10.4.2.2. On-Premises 
           10.4.3. RoW Customer Success Platforms Market by Organization Size
                     10.4.3.1. Small and Medium-sized enterprises
                     10.4.3.2. Large enterprises 
           10.4.4. RoW Customer Success Platforms Market by Vertical
                     10.4.4.1. Banking, Financial Services and Insurance
                     10.4.4.2. IT and Telecom
                     10.4.4.3. Manufacturing
                     10.4.4.4. Healthcare and Life Science
                     10.4.4.5. Transportation and Logistics
                     10.4.4.6. Government and Public sector
                     10.4.4.7. Energy and Utilities
                     10.4.4.8. Others 
           10.4.5. RoW Customer Success Platforms Market by Application
                     10.4.5.1. Sales and Marketing optimization
                     10.4.5.2. Risk and Compliance Management
                     10.4.5.3. Customer Segmentation
                     10.4.5.4. Customer service
                     10.4.5.5. Reporting and Analytics
                     10.4.5.6. Others
           10.4.6. Brazil Customer Success Platforms Market All-Up
           10.4.7. South Africa Customer Success Platforms Market All-Up
           10.4.8. Saudi Arabia Customer Success Platforms Market All-Up
           10.4.9. UAE Customer Success Platforms Market All-Up
           10.4.10. Rest of world (remaining countries of the LAMEA region) Customer Success Platforms Market All-Up

11. Competitive Landscape Analysis
    11.1. Porter’s Five Forces Analysis
    11.2. Industry – Competitive Landscape
    11.3. Market Presence (Intensity Mapping)
    11.4. Key Strategic Market Developments 

12. Company Profiles (Option 5: Free 25% Customization - Profiles of 5 Additional Companies of your Choice)
    12.1. CISCO
           12.1.1. Company Overview    
           12.1.2. Key Executives 
           12.1.3. Footprint & Employee Strength 
           12.1.4. Product Offerings    
           12.1.5. Financials
           12.1.6. Key Company Developments 
    12.2. Salesforce.com, Inc.
           12.2.1. Company Overview    
           12.2.2. Key Executives   
           12.2.3. Footprint & Employee Strength
           12.2.4. Product Offerings
           12.2.5. Financials
           12.2.6. Key Company Developments
    12.3. HubSpot, Inc.
           12.3.1. Company Overview    
           12.3.2. Key Executives
           12.3.3. Footprint & Employee Strength
           12.3.4. Product Offerings
           12.3.5. Financials
           12.3.6. Key Company Developments
    12.4. Gainsight
           12.4.1. Company Overview    
           12.4.2. Key Executives
           12.4.3. Footprint & Employee Strength
           12.4.4. Product Offerings
           12.4.5. Financials
           12.4.6. Key Company Developments
    12.5. Freshworks, Inc.
           12.5.1. Company Overview    
           12.5.2. Key Executives   
           12.5.3. Footprint & Employee Strength
           12.5.4. Product Offerings
           12.5.5. Financials
           12.5.6. Key Company Developments
    12.6. Totango
           12.6.1. Company Overview    
           12.6.2. Key Executives
           12.6.3. Footprint & Employee Strength
           12.6.4. Product Offerings
           12.6.5. Financials
           12.6.6. Key Company Developments
    12.7. Strikedeck
           12.7.1. Company Overview
           12.7.2. Key Executives
           12.7.3. Footprint & Employee Strength
           12.7.4. Product Offerings
           12.7.5. Financials
           12.7.6. Key Company Developments    
    12.8. UserIQ
           12.8.1. Company Overview
           12.8.2. Key Executives 
           12.8.3. Footprint & Employee Strength
           12.8.4. Product Offerings
           12.8.5. Financials
           12.8.6. Key Company Developments    
    12.9. Planhat
           12.9.1. Company Overview
           12.9.2. Key Executives 
           12.9.3. Footprint & Employee Strength
           12.9.4. Product Offerings
           12.9.5. Financials
           12.9.6. Key Company Developments   
    12.10. ClientSuccess
           12.10.1. Company Overview
           12.10.2. Key Executives 
           12.10.3. Footprint & Employee Strength
           12.10.4. Product Offerings
           12.10.5. Financials
           12.10.6. Key Company Developments   

13. About GMI Research

*Details on Financials might not be available in case of unlisted/private companies.

*The list of companies is based on preliminary research in this sample report, the companies in the final report may change based on research findings.