LAW ENFORCEMENT SOFTWARE MARKET

GMI Research analysis indicates that the Law Enforcement Software Market size was estimated at USD 15.9 billion in 2023 and is slated to register a single digit CAGR of 9.1% over the forecast period, and is projected to reach USD 31.9 billion in 2031.

Major Law Enforcement Software Market Drivers

The growth of law enforcement software market is anticipated to rise due to a growing requirement for competent crime prevention, integration of VR or AR for law enforcement training, and an increasing need for smart and connected devices in enforcement agencies. Law enforcement agencies employ AR/VR tools for training determinations, crime scene investigation, and courtroom presentations. The potential of VR or AR tools lies in transforming training methods and improving the skills of enforcement officers, delivering more efficient and effective learning experiences. Companies in the market are placing importance on delivering advanced tools to enforcement organizations. For instance, during 2018, Axom developed a system designed for police training for de-escalation of possibly violent situations and addressing infractions with the public, particularly those with Alzheimer’s or hearing impairment. Beyond training, AR is valuable for officers because it provides real-time awareness and develops their understanding of the situation through overlaid computer pictures. In China, in 2017, the startup Xloong Technology announced the launch of AR glasses to enable police to access real-time license plate recognition and facial recognition functions. The AR glasses not only support officers in real-time recognition functions but also facilitate suspect identification through data analytics. In the U.S. police officers utilize a system called Apex Officer, assisting enforcement officials in training to respond effectively to calls involving mental health challenges. 

As the law enforcement organizations are embracing cutting-edge technologies such as mobile and digital forensics, criminal analysis, and predictive analytics to facilitate a continuous transition for police officers between office and field duties in the digital era. This includes updating outdated systems like CAD and recording management, as well as incorporating advanced features such as forensic case management, digital and mobile forensics, wearable cameras, digital and criminal analysis, and predictive policing. In addition, law enforcement organizations, especially those dealing with evidence, are significantly relying on emerging technologies including big data, cyber defense strategies, data analytics, AI, and financial investigations. Integrated law enforcement software and modern technologies allow proactive law enforcement by decreasing report delays, identifying crime trends to better serve the community, innovating how law enforcement personnel interrelate with data from external and internal sources, and increasing patrol hours.

Meanwhile, the advantages of law enforcement software are not universally identified or understood by several law enforcement agencies around the globe. There exists a significant demand for law enforcement personnel to possess both practical experience and technical expertise. Insufficient awareness contributes to sub-standard product design, which could potentially have negative consequences. Government agencies should prioritize hiring qualified programmers and IT operations experts proficient in the latest methods for installing law enforcement software. Due to a shortage of experienced personnel, organizations have initiated international training programs to develop the skills of law enforcement agents and officers. 

Whereas, law enforcement organizations are adopting community-oriented policing, propelling close collaboration with communities to enhance residents’ quality of life. This approach identifies the significance of communities in determining their confidence and safety requirements, motivating individuals to work collaboratively with law enforcement to lessen crime and advance overall community well-being. Also, in recent years, law enforcement organizations have swiftly adopted community policing techniques to develop the effectiveness of the police force in safeguarding and responding to crime incidents. This trend is projected to introduce opportunities for the adoption of law enforcement software. The increased aim of community-oriented policing allows law enforcement officials to solve offenses and bring criminals to integrity more efficiently.  

By services, the training and support segment is anticipated to hold the highest CAGR in the global law enforcement software market 

Based on services, the global market is classified into training and support, consulting, and implementation. It is estimated that the training and support segment is projected to experience the highest CAGR in the forecast period. The training and support services encompass assistance with the utilization and installation of law enforcement software. Support services in law enforcement software cover assistance provided throughout the entire software lifecycle, including before, throughout, and after installation, coupled with the maintenance procedures. Support is offered through different channels such as phones, web conferencing, onsite assistance, or ticketing frameworks, the help includes technical, database support, functional, and remote for law enforcement organizations. Organizations can advance the returns on their digital insurance solutions implementation efforts through the training teams. These services, accessible 24x7x365 on a subscription basis, include routing inspections to prevent unplanned circumstances and reply to serious catastrophes. Key providers of training and support market include Esri, Motorola Solution Inc., IBM Corporation, and Omnigo. Due to this, the new law enforcement software incorporates cutting-edge technology, training, and support to become important for understanding these advanced solutions. Clients using training and support services not only improve their understanding of the software but also result in increasing endpoint network and overall data security. 

By deployment type, on-premises dominated the largest market share in the global law enforcement software market

The law enforcement software market is classified into on-premises and cloud segments, by deployment type. On-premises deployment is delivering real-time document access, allowing enterprises to safeguard their sensitive data. This model involves the complete process, from solution implementation to function, within the agency’s physical infrastructure, offering improved security compared to the cloud deployment model. Different governments, public safety organizations, and law enforcement opt for on-premises deployment due to security concerns, even though cloud-based solutions may be more cost-effective.

By region, the North America region registered the largest market revenue share in the global law enforcement software market 

North America is projected to lead the market growth with the United States anticipated to hold the largest market share in the forecast period. Public safety and law enforcement are recognized as significant economic challenges for governments in the region. In Oklahoma, USA, police are reportedly trained to handle situations involving mental health issues through a unique system called Apex Officer. Unlike other systems that demand individuals to wear headsets, Apex Officer uses 360-degree video walls that surround the trainees for immersive training experiences. The growing incidence of criminal activity and terrorist acts has led to an increased demand for law enforcement software solutions and services to secure entry and exit points. Therefore, with these growing demands, the US government is actively aiming to establish funds to address the security requirements. Popular US organizations, including IBM Corporation, Axon Enterprise Inc., Motorola Solutions Inc., and DXC technology are foremost players in selling law enforcement software. These suppliers consistently strive to enhance specialized solutions personalized to meet the different demands of different law enforcement organizations. Moreover, George Floyd tragedy, the US government is aimed at improving law enforcement and introducing anti-racism efforts. Different police reforms have been implemented due to the incident. Despite a decrease in crime rates since the early 1990s, the US is allocating increased spending on law enforcement. 

Top Market Players

Various leading players operating in the market include Accenture, Genetec Inc., IBM Corporation, Motorola Solutions, Inc., Axon Enterprise, Inc., Esri, Nuance Communications, Inc., NICE Ltd., Palantir Technologies, Hexagon, among others.

Key Developments:

• • In 2023, Motorola Solutions announced a novel Avigilon Security Suite to offer scalable, adaptable, and secure video security and access management to organizations of every size around the globe.
  • In 2022, Oracle introduced a new technology platform to offer unified hardware and software collection for eliminating data storage, allowing initial respondents with real-time relevant information to remove hectic labor work which further led to making more objective decisions.
  • In 2021, Genetec Mission Control launched a new version of the decision-making system to track important data through active issues and improve Mission Control’s maintenance abilities.
  • In 2021, Motorola Solutions, Inc. introduced a new Video-as-a service which is a combination of digital evidence management software, body-worn cameras, and cloud-based support. The main purpose of this offering is to offer better transparency to law enforcement agencies.
  • In 2021, Accenture acquired Novetta, an advanced analytics company serving U.S. federal organizations with cyber, cloud engineering, and machine learning solutions. Novetta uses insights and advanced technologies to change the way intelligence, defense, and law enforcement organizations can use data for their mission and empower their workforce.
  • In 2021, Axon Enterprise, Inc. entered into a partnership with DroneSense. The strategic partnership intends to offer an end-to-end drone software solution, including administration, piloting, evidence management, and live streaming to public safety agencies.

Segments covered in the Report:

The Global Law Enforcement Software Market has been segmented on the basis of Solution and Deployment. Based on the Solution, the market is segmented into Software and Service. The Software segment is further segmented into Records Management Systems, Computer Aided Dispatch Systems, Jail Management, Emergency Response, Evidence Management, Others. The Service segment is further segmented into Implementation, Consulting, Training and Support. Based on the Deployment, the market is segmented into Cloud, On-premises.

Market Segmentation

Global Law Enforcement Software Market by Solution

• • Software
    • Records Management Systems
    • Computer Aided Dispatch Systems
    • Emergency Response
    • Jail Management
    • Evidence Management
    • Others
  • Service
    • Implementation
    • Consulting
    • Training and Support

Global Law Enforcement Software Market by Deployment

• • • Cloud
    • On-premises

Global Law Enforcement Software Market by Region

• • North America Law Enforcement Software Market (Option 1: As a part of the free 25% customization)

    • By Solution
    • By Deployment
    • US Market All-Up
    • Canada Market All-Up

  • Europe Law Enforcement Software Market (Option 2: As a part of the free 25% customization)

    • By Solution
    • By Deployment
    • UK Market All-Up
    • Germany Market All-Up
    • France Market All-Up
    • Spain Market All-Up
    • Rest of Europe Market All-Up

  • Asia-Pacific Law Enforcement Software Market (Option 3: As a part of the free 25% customization)

    • By Solution
    • By Deployment
    • China Market All-Up
    • India Market All-Up
    • Japan Market All-Up
    • Rest of APAC Market All-Up

  • RoW Law Enforcement Software Market (Option 4: As a part of the free 25% customization)

    • By Solution
    • By Deployment
    • Brazil Market All-Up
    • South Africa Market All-Up
    • Saudi Arabia Market All-Up
    • UAE Market All-Up
    • Rest of world (remaining countries of the LAMEA region) Market All-Up

Major Players Operating in the Law Enforcement Software (Option 5: As a part of the Free 25% Customization – Profiles of 5 Additional Companies of your Choice)

• • IBM Corporation
  • Accenture
  • Motorola Solutions, Inc.
  • Axon Enterprise, Inc.
  • NICE Ltd.
  • Esri
  • Nuance Communications, Inc.
  • Palantir Technologies
  • Hexagon
  • Genetec Inc.