SaaS Customer Relationship Management (CRM) Market by Organisation Size, By End-User and By Region – Global Opportunities and Forecast, 2020-2027
SaaS Customer Relationship Management (CRM) Market by Organisation Size (Small and Medium Size Enterprises and Large Enterprises), By End-User (Retail, BFSI, Manufacturing, Telecom & IT, Healthcare, and Others), and By Region – Global Opportunities and Forecast, 2020-2027
1. Executive Summary
1.1. Key Market Insights
2. Introduction
2.1. Study Objectives
2.2. Market Definition
2.2.1. Market Covered
2.2.2. Regional Coverage
2.2.3. Study Years & Currency
2.3. Market Stakeholders
2.4. Key Questions this Study will Answer
2.5. GMI Research’s Approach & Methodology
2.5.1. Research Data
2.5.2. Primary Data
2.5.3. Demand Side and Supply Side Analysis
2.5.4. Market Size Estimation
2.5.5. Research Assumptions
3. Global SaaS Customer Relationship Management (CRM) Market- Overview
3.1. Introduction
3.2. Market Segmentation
3.3. Value Chain Analysis
3.4. Market Drivers
3.5. Market Restraints
3.6. Market Trends
4. Global SaaS Customer Relationship Management (CRM) Market Revenue Forecast till 2027
5. Global SaaS Customer Relationship Management (CRM) Market by Organisation Size Revenue Forecast till 2027
5.1. Small and Medium Size Enterprises
5.2. Large Enterprises
6. Global SaaS Customer Relationship Management (CRM) Market by End-User Revenue Forecast till 2027
6.1. Retail
6.2. BFSI
6.3. Manufacturing
6.4. Telecom & IT
6.5. Healthcare
6.6. Other
7. Global SaaS Customer Relationship Management (CRM) Market by Region Revenue Forecast till 2027
7.1. North America SaaS Customer Relationship Management (CRM) Market Revenue Forecast till 2027
(Option 1: Free 25% customization)
7.1.1. North America SaaS Customer Relationship Management (CRM) Market by Organisation Size
7.1.1.1. Small and Medium Size Enterprises
7.1.1.2. Large Enterprises
7.1.2. North America SaaS Customer Relationship Management (CRM) Market by End-User
7.1.2.1. Retail
7.1.2.2. BFSI
7.1.2.3. Manufacturing
7.1.2.4. Telecom & IT
7.1.2.5. Healthcare
7.1.2.6. Other
7.1.3. United States All-Up SaaS Customer Relationship Management (CRM) Market
7.1.4. Canada All-Up SaaS Customer Relationship Management (CRM) Market
7.2. Europe SaaS Customer Relationship Management (CRM) Market Revenue Forecast till 2027
(Option 2: Free 25% customization)
7.2.1. Europe SaaS Customer Relationship Management (CRM) Market by Organisation Size
7.2.1.1. Small and Medium Size Enterprises
7.2.1.2. Large Enterprises
7.2.2. Europe SaaS Customer Relationship Management (CRM) Market by End-User
7.2.2.1. Retail
7.2.2.2. BFSI
7.2.2.3. Manufacturing
7.2.2.4. Telecom & IT
7.2.2.5. Healthcare
7.2.2.6. Other
7.2.3. United Kingdom All-Up SaaS Customer Relationship Management (CRM) Market
7.2.4. Germany All-Up SaaS Customer Relationship Management (CRM) Market
7.2.5. France All-Up SaaS Customer Relationship Management (CRM) Market
7.2.6. Spain All-Up SaaS Customer Relationship Management (CRM) Market
7.2.7. Rest of Europe All-Up SaaS Customer Relationship Management (CRM) Market
7.3. Asia-Pacific SaaS Customer Relationship Management (CRM) Market Revenue Forecast till 2027
(Option 3: Free 25% customization)
7.3.1. Asia-Pacific SaaS Customer Relationship Management (CRM) Market by Organisation Size
7.3.1.1. Small and Medium Size Enterprises
7.3.1.2. Large Enterprises
7.3.2. Asia-Pacific SaaS Customer Relationship Management (CRM) Market by End-User
7.3.2.1. Retail
7.3.2.2. BFSI
7.3.2.3. Manufacturing
7.3.2.4. Telecom & IT
7.3.2.5. Healthcare
7.3.2.6. Other
7.3.3. China All-Up SaaS Customer Relationship Management (CRM) Market
7.3.4. India All-Up SaaS Customer Relationship Management (CRM) Market
7.3.5. Japan All-Up SaaS Customer Relationship Management (CRM) Market
7.3.6. Rest of Asia-Pacific All-Up SaaS Customer Relationship Management (CRM) Market
7.4. Rest of the World SaaS Customer Relationship Management (CRM) Market Revenue Forecast till 2027
(Option 4: Free 25% customization)
7.4.1. Rest of the World SaaS Customer Relationship Management (CRM) Market by Organisation Size
7.4.1.1. Small and Medium Size Enterprises
7.4.1.2. Large Enterprises
7.4.2. Rest of the World SaaS Customer Relationship Management (CRM) Market by End-User
7.4.2.1. Retail
7.4.2.2. BFSI
7.4.2.3. Manufacturing
7.4.2.4. Telecom & IT
7.4.2.5. Healthcare
7.4.2.6. Other
7.4.3. Brazil All-Up SaaS Customer Relationship Management (CRM) Market
7.4.4. Saudi Arabia All-Up SaaS Customer Relationship Management (CRM) Market
7.4.5. South Africa All-Up SaaS Customer Relationship Management (CRM) Market
7.4.6. UAE All-Up SaaS Customer Relationship Management (CRM) Market
7.4.7. Rest of world (remaining countries of the LAMEA region) All-Up SaaS Customer Relationship Management (CRM) Market
8. Competitive Landscape Analysis
8.1. Porter’s Five Forces Analysis
8.2. Industry – Competitive Landscape
8.3. Market Presence (Intensity Mapping)
8.4. Key Strategic Market Developments
9. Company Profiles (Option 5: Free 25% Customization - Profiles of 5 Additional Companies of your Choice)
9.1. Adobe, Inc.
9.1.1. Company Overview
9.1.2. Key Executives
9.1.3. Footprint & Employee Strength
9.1.4. Product Offerings
9.1.5. Financials
9.1.6. Key Company Developments
9.2. Microsoft Corporation
9.2.1. Company Overview
9.2.2. Key Executives
9.2.3. Footprint & Employee Strength
9.2.4. Product Offerings
9.2.5. Financials
9.2.6. Key Company Developments
9.3. Oracle Corporation
9.3.1. Company Overview
9.3.2. Key Executives
9.3.3. Footprint & Employee Strength
9.3.4. Product Offerings
9.3.5. Financials
9.3.6. Key Company Developments
9.4. Salesforce.com, Inc.
9.4.1. Company Overview
9.4.2. Key Executives
9.4.3. Footprint & Employee Strength
9.4.4. Product Offerings
9.4.5. Financials
9.4.6. Key Company Developments
9.5. SAP SE
9.5.1. Company Overview
9.5.2. Key Executives
9.5.3. Footprint & Employee Strength
9.5.4. Product Offerings
9.5.5. Financials
9.5.6. Key Company Developments
9.6. Amdocs
9.6.1. Company Overview
9.6.2. Key Executives
9.6.3. Footprint & Employee Strength
9.6.4. Product Offerings
9.6.5. Financials
9.6.6. Key Company Developments
9.7. Pegasystems, Inc.
9.7.1. Company Overview
9.7.2. Key Executives
9.7.3. Footprint & Employee Strength
9.7.4. Product Offerings
9.7.5. Financials
9.7.6. Key Company Developments
9.8. Atos SE
9.8.1. Company Overview
9.8.2. Key Executives
9.8.3. Footprint & Employee Strength
9.8.4. Product Offerings
9.8.5. Financials
9.8.6. Key Company Developments
9.9. Zoho CRM
9.9.1. Company Overview
9.9.2. Key Executives
9.9.3. Footprint & Employee Strength
9.9.4. Product Offerings
9.9.5. Financials
9.9.6. Key Company Developments
9.10. Pipedrive
9.10.1. Company Overview
9.10.2. Key Executives
9.10.3. Footprint & Employee Strength
9.10.4. Product Offerings
9.10.5. Financials
9.10.6. Key Company Developments
10. About GMI Research
*Details on Financials might not be available in case of unlisted/private companies.
- Published Date: Jun-2020
- Report Format: Excel/PPT
- Report Code: UP842A-00-0620
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The report is used by the purchaser (One Individual) only
Multi-User License:Report is shared with maximum 5 users (employees) including the purchaser of the purchasing corporation only
Corporate License:
Report is shared with unlimited user (employees) of the purchasing corporation only
The report is used by the purchaser (One Individual) only
Multi-User License:Report is shared with maximum 5 users (employees) including the purchaser of the purchasing corporation only
Corporate License:
Report is shared with unlimited user (employees) of the purchasing corporation only
SaaS Customer Relationship Management (CRM) Market by Organisation Size, By End-User and By Region – Global Opportunities and Forecast, 2020-2027
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